Ive been having lots of problems with my march 2024 ID7 pro (software 4.0) Started with the hands free door opening not working, then even the doors would only open using the manual method. Then the app wouldnt let me pre heat the car, just gave message "12volt battery low". Now Im getting a warning in the car saying "12v supply restricted,drive careful" and if the heated steering wheel and heated seats are turned on a message says some comfort items not available and they dont work.
I saw a utube video by a chap called profile name "battery life" --,VW ID7 owners opinion after 11 months-- and he had the same problem which required a software update from 4.0 to 4.01 and a new 12volt battery.
Im booked in next week ( after waiting 6 weeks) at the vw dealer to have the faults checked.
Just wondered if anyone on this forum has had similar problems.....and did they get it sorted.
12v supply restricted
Update on my id7 problems.
Dealer checked the car today , after waiting weeks for an appointment, but they found the 12volt battery was faulty , not holding charge, even though the car is only 7 months old !! and that was causing all my problems . They fitted a new battery and up to now everything works perfectly. Im so very pleased, but must admit ill be even more pleased if its still all ok in a weeks time.
Dealer checked the car today , after waiting weeks for an appointment, but they found the 12volt battery was faulty , not holding charge, even though the car is only 7 months old !! and that was causing all my problems . They fitted a new battery and up to now everything works perfectly. Im so very pleased, but must admit ill be even more pleased if its still all ok in a weeks time.
Hi David. I haven't posted enough yet to reply to your PM. I had the above errors for a few minutes a month ago and having read a few posts about 12v battery issues I booked it in for an inspection. The diagnostic for the 12v battery and wiring were clear and there were no dealer software updates pending.
ID.7 Match Pro Tourer delivered September 2024
Hi 49cnn,
Yes I had the same 12 volt message you show in photo, plus other 12v related messages on and off every other day over the couple months I was waiting for the dealer to check it out along with various things not working, eg heated seats, keyless entry, ect. They replaced the 12v battery and since then its 99% better, just once or twice keyless entry not worked and the odd time its said no internet available. Im not convinced its fixed yet, so will see how it goes for the next few weeks. Ive read a few posts on 12v issues but on ID3 and 4 cars , not really heard much on ID7 so I thought VW had solved all the issues but im not so sure now. Mine is software 4.0 and they say no update available for it.
Yes I had the same 12 volt message you show in photo, plus other 12v related messages on and off every other day over the couple months I was waiting for the dealer to check it out along with various things not working, eg heated seats, keyless entry, ect. They replaced the 12v battery and since then its 99% better, just once or twice keyless entry not worked and the odd time its said no internet available. Im not convinced its fixed yet, so will see how it goes for the next few weeks. Ive read a few posts on 12v issues but on ID3 and 4 cars , not really heard much on ID7 so I thought VW had solved all the issues but im not so sure now. Mine is software 4.0 and they say no update available for it.
Hi David R,
I have exactly the same problems with the 12 V battery.
Next week i’ll go to the service and it will be interesting to hear if they come to the same conclusion.
I also had (and still have) problems with my Electric seat, that lives it own life, and the shop could not fix the problem.
I have exactly the same problems with the 12 V battery.
Next week i’ll go to the service and it will be interesting to hear if they come to the same conclusion.
I also had (and still have) problems with my Electric seat, that lives it own life, and the shop could not fix the problem.
Hi everyone, I’ve been experiencing recurring issues with my VW ID.7 related to the 12V battery and wanted to share my experience in case anyone else has encountered something similar. Here’s a summary of the incidents:
Incident 1 – Low 12V Warning
After leaving the car parked for a couple of hours in a shopping centre, the low 12V supply warning appeared.
After about an hour, the car started without issue.
VW Assist sent an AA technician who inspected the vehicle. They confirmed that the 12V battery had a lower charge than expected but was successfully topped up by the main battery after around 30 minutes of use.
The advice was to monitor the situation and visit a VW garage if the issue recurred.
Incident 2 – Multiple Errors
The car was parked for a few hours in another retail car park. Upon returning, multiple errors were displayed (attached), and the car wouldn’t start.
An AA technician reset the error log and managed to start the car, allowing it to be driven home.
That evening, I attempted to charge the car using a home EV charger. While the charger indicated normal operation, the mobile app showed only 1.6kWh applied over 13 minutes.
By the next morning, the car was completely unresponsive.
Incident 3 – Unresponsive Vehicle
VW Assist sent an engineer who managed to start the car and recommended driving it directly to a VW garage for further investigation.
Additional Notes
The car was delivered on 12 Dec and drove perfectly fine between incidents, covering over 350 miles with no issues.
These problems seem to occur after short parking periods in retail car parks.
The weather during this period was mostly wet and mild, with no clear connection to the incidents.
The car is running V5 of the software.
Update from the Dealership
The dealership has had the car for two weeks, during which they ran multiple tests, performed test drives, and attempted to reproduce the problem.
Unfortunately, they were unable to reproduce the issue and have now informed me they want to hand the car back to me unchanged.
Has anyone else experienced similar issues with their VW ID.7 or another VW ID vehicle? I’d appreciate any insights or advice on what could be causing these problems and how they might be resolved. Thanks!
Incident 1 – Low 12V Warning
After leaving the car parked for a couple of hours in a shopping centre, the low 12V supply warning appeared.
After about an hour, the car started without issue.
VW Assist sent an AA technician who inspected the vehicle. They confirmed that the 12V battery had a lower charge than expected but was successfully topped up by the main battery after around 30 minutes of use.
The advice was to monitor the situation and visit a VW garage if the issue recurred.
Incident 2 – Multiple Errors
The car was parked for a few hours in another retail car park. Upon returning, multiple errors were displayed (attached), and the car wouldn’t start.
An AA technician reset the error log and managed to start the car, allowing it to be driven home.
That evening, I attempted to charge the car using a home EV charger. While the charger indicated normal operation, the mobile app showed only 1.6kWh applied over 13 minutes.
By the next morning, the car was completely unresponsive.
Incident 3 – Unresponsive Vehicle
VW Assist sent an engineer who managed to start the car and recommended driving it directly to a VW garage for further investigation.
Additional Notes
The car was delivered on 12 Dec and drove perfectly fine between incidents, covering over 350 miles with no issues.
These problems seem to occur after short parking periods in retail car parks.
The weather during this period was mostly wet and mild, with no clear connection to the incidents.
The car is running V5 of the software.
Update from the Dealership
The dealership has had the car for two weeks, during which they ran multiple tests, performed test drives, and attempted to reproduce the problem.
Unfortunately, they were unable to reproduce the issue and have now informed me they want to hand the car back to me unchanged.
Has anyone else experienced similar issues with their VW ID.7 or another VW ID vehicle? I’d appreciate any insights or advice on what could be causing these problems and how they might be resolved. Thanks!
If there is a suitable alternative car in VW stock, I would be tempted to reject this one and order another. You should be in the 30 day window where you are entitled to a full refund. It's not acceptable for the dealer to just shrug their shoulders when you've had to call out assistance multiple times, and a rejection might encourage them to do do more, if you want to keep your current car.
Just be aware that you can't reject the car & then continue to use it whilst the situation is resolved (unless VW/dealer agrees).
Just be aware that you can't reject the car & then continue to use it whilst the situation is resolved (unless VW/dealer agrees).